Terms & Conditions

1Acceptance of Terms

By accessing and using the services provided by Upyora ("Company", "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, you should not use our services.

These Terms apply to all visitors, users, and others who access or use our website and services, including but not limited to custom software development, AI automation, cloud architecture, and digital product design.

2Description of Services

Upyora provides enterprise-grade software engineering services including:

• Custom web application development (React, Next.js, Vite)
• Native and cross-platform mobile application development
• Backend system architecture and microservices (Go, Node.js, Rust)
• Cloud infrastructure and DevOps (AWS, Docker, Kubernetes)
• AI/ML integration, automation pipelines, and data engineering
• UI/UX design, design systems, and digital product strategy

3Intellectual Property Ownership

Upon full payment of all applicable fees, all intellectual property rights, including source code, design assets, documentation, and deliverables produced during the engagement, are transferred to the Client. Upyora retains no ownership or license rights to client-specific work product.

Upyora reserves the right to use general knowledge, techniques, and experience gained during the engagement in future projects, provided no confidential information is disclosed. Upyora may also retain the right to use anonymized project descriptions for portfolio and marketing purposes, unless otherwise agreed in writing.

4Payment Terms

All projects require a detailed Statement of Work (SOW) to be agreed upon before commencement. Payment schedules, including any upfront deposits, milestone-based payments, and final settlement terms, will be outlined in the SOW. Unless otherwise specified:

• A non-refundable deposit of 30% is required before project kickoff.
• Subsequent payments are tied to milestone deliverables as defined in the SOW.
• Final payment is due upon project completion and acceptance.
• Invoices are payable within 15 business days of issuance.
• Late payments may incur a 1.5% monthly interest charge.

5Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary information, trade secrets, business processes, and technical data shared during the engagement. A mutual Non-Disclosure Agreement (NDA) is available and recommended for all engagements.

Confidential information shall not be disclosed to any third party without prior written consent, except as required by law, regulation, or court order.

6Limitation of Liability

To the maximum extent permitted by applicable law, Upyora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with these Terms or the use of our services.

Upyora's total aggregate liability for any claims arising from or related to our services shall not exceed the total fees paid by the Client for the specific project giving rise to the claim during the twelve (12) months preceding the event.

7Termination

Either party may terminate the engagement with 30 days' written notice. In the event of termination, the Client shall pay for all work completed up to the termination date, and Upyora shall deliver all work product completed to that point.

Upyora reserves the right to immediately terminate services if payment obligations are not met within 30 days of the due date, or if the Client materially breaches these Terms.

8Warranties & Disclaimers

Upyora warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. We provide a 90-day warranty period post-delivery for bug fixes related to the original scope of work.

Except as expressly stated herein, all services are provided "as is" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

10Contact Information

If you have any questions about these Terms, please contact us: